Return / Warranty Policy

Returns

If you receive your order and the product is damaged due to defective material or workmanship, simply return it within 30 days of the original ship date and in the factory packaging it was shipped in, and we will replace it free of charge. For all other returns the product must be in origional factory condition and free of all defects, returned in the factory package. After 30 days if a product free of all defects is returned in the factory packaging, a 25% restocking fee and all appropriate shipping charges will be assessed. FAMCO will not accept returns of special ordered products. FAMCO has a 60 day limit for any and all returns (excluding manufactures written warranty).

Warranty

All products are guaranteed to be free of defective material or workmanship for a period of one year from the date of delivery. During the guarantee period, if any parts prove defective, they will be repaired or replaced free of charge at factory option; if, upon receipt of written authorization they are delivered pre-paid to the factory. This guarantee does not, however, cover any damage caused by neglect of lubrication, accident or overload, improper installation, nor does it cover the cost of repairs made or attempted outside the factory without written authorization from FAMCO.