
Olaf Morledge
FAMCO is proud to recognize Olaf Morledge, our eCommerce Customer Service Manager, as our September employee of the month! Olaf manages our website and oversees our eCommerce business, a business that includes our Wholesale Portal, which is growing rapidly this year. His expertise here has been instrumental in helping that business grow and thrive.
Keith Juhola, our Director of Sales, is presenting this award to Olaf for his willingness to step up when help is needed. This responsiveness was obvious as FAMCO went through the pressures of a flood caused by a faulty fire sprinkler a few weeks ago. That day, Olaf came to work unaware of the events that had just taken place and was quick to assess the need. Without being asked, Olaf was committed to bringing normalcy to the operation for him and his team by connecting phones, the internet system, and communicating with the team. His knowledge of our systems and initiative were critical to keeping the sales department running while the team continued customer support from home. Keith thanks Olaf for always putting the customer first and truly demonstrating the FAMCO Family Value that “we believe we win when the customer wins!”
In his 8 years of being with FAMCO, this is the first time Olaf has received this award. This recognition came as a surprise to Olaf as he was just “carrying out the responsibilities that he knew needed to get done”. When there is an obstacle, there are only two courses of action; letting it defeat you or overcoming it. Olaf finds that the most rewarding work happens in the most challenging of times, so there was no hesitation in his mind in taking responsibility for the situation.
Olaf has been an essential asset to the FAMCO team through the years, working in a variety of positions. Olaf started at FAMCO as a production line worker, specializing in the BK roof ventilation cell. He said this opportunity gave him “greater appreciation for the overall operation and the communication between production, sales, and shipping”. After a few years of being with FAMCO, a position opened within the office that Olaf transitioned into with previous experience in sales and technology. Since his beginning at FAMCO, Olaf’s job responsibilities have dramatically shifted. However, he finds a theme in being willing to learn something new every day. For every new skill learned, Olaf saw this as an opportunity to share his expertise with someone else and bring them to success.
When Olaf joined the FAMCO team, he noticed an overall attitude shift from any place he had worked before, “everyone thoroughly enjoys each other and doing their work”. His favorite part about working at FAMCO is how the team takes on challenges together. He explains, “we will compete against companies that are 10x our size and we will come out winning thanks to our team… and I really like winning.”
Olaf enjoys that his day-to-day duties require him to adapt to whatever challenge the day presents. He says, “expectations are left at the door as the team is focused on working collaboratively with one another”. He is uplifted by the adaptive environment FAMCO has.
One piece of advice Olaf would give to someone who is starting a career at FAMCO is to “keep an open mind, the more you absorb here the more opportunities you have for growth. Success is never guaranteed in life but there are many opportunities to be successful here.”
Outside of work Olaf enjoys being in the great outdoors doing many activities like fly fishing. Olaf is also a big sports fan and loves to attend sporting events with his friends. As a Bronco fan, Olaf loves to go to the blue turf and cheer on Boise State in football.
Thank you, Olaf, for your willingness to conquer any challenge that is put your way. Your adaptive attitude has helped your team thrive in the most uncertain of circumstances. We appreciate you being so reactive to the company’s needs while maintaining high spirits. Congratulations on your achievement of September’s Employee of the Month!