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OUR PRODUCT GUARANTEE
FAMCO prides itself on Quality Built Products manufactured from quality raw materials. All products are guaranteed to be free of defective material or workmanship for a period of one year from the date of delivery. During the guarantee period, if any parts prove defective, they will be replaced free of charge. Please click here to review a complete version of our limited warranty.
Jurg (verified owner) –
Eugene Lukienko (verified owner) –
I will give this vent 4 stars. Have been looking for quality venting for our kitchen hood since there are only a handful of options on the market. The one from box stores has such small flashing overlap that it will certainly leak when the caulk wears out. You cannot have 1.5 inch flashing on sides, you need at least 3-4 inches overlapped with shingles to provide best protection over time.
Here are the good things:
– Vent has large enough flashing area on all sides – close to 3.5-4 inches – which allows sufficient shingles overlap to prevent water intrusion
– Vent was made well, everything sits flat on the roof without issues. No wavy appearance to flashing piece unlike many other box store items. Once nailed, sits very tightly on the roof.
– Olaf with customer service was fantastic at answering all my questions.
– As promised, vent made within 3-5 days and shipped over a weekend to arrive on Monday. Total time from ordering to delivery took 7 days.
Now, of course, there is always room for improvement.
– First, the screen came in bent. It appears it was not bent properly at the factory, so it did not fit fully. Olaf was quick to offer replacement screen, but due to work timing, I ended up using my own stainless screen as a replacement. Worked like a charm if you have a metal brake.
– Would suggest offering vent in thicker metals, such as 26G or 24G, to be more competitive with other manufacturer offerings.
– FAMCO uses silicone to seal the stem to flashing. They use a large bead, which is nice. Would also recommend FAMCO to put a bead of silicone to sandwich between 3 sides of housing where it attaches to flashing, which will prevent water intrusion from the top and sides. I caulked it myself from the inside, but it is a dirty job when you don’t have much clearance to work with. Using some silicone there would look nicer and reduce water ingress into the housing. There should still remain channel on the bottom section for any water or condensation to escape – do not seal that portion.
– Lastly, would recommend offering heavier gauge aluminum flapper. As most will use this vent for kitchen appliances, heavier damper will not be an issue, while it will prevent wind uplift. I have not experienced this vent in high windy rain yet, but it will likely lift up if wind is strong enough and moves in the direction of the opening. However, the damper assembly construction is pretty good.
Overall, compared to market offerings, a great vent. I ended up returning box store vent due to above concerns and I am happy with FAMCO brand. Some additional options would certainly improve offering and competitiveness of this product, especially for those who look for quality products. See my review on roofing site for photos of installed vent.
Erik Deitesfeld (verified owner) –
David J. (verified owner) –