Frequently Asked QuestionsDedicated Ventilation Experts
Lead time estimates are shown on the product page and at checkout. These are estimates and may change based on our current production or shipping schedule. If you have questions about a particular product, please contact us.
Once your order has shipped you will receive email notification with a tracking number. You will then be able to track it by logging into your account, clicking on the “my orders” link and then click “track order”. You will then be asked to input your tracking number. Once the tracking number is submitted you can track your order. You can also track your order by visiting carriers website, and inputting your tracking number.
Our regular business hours are Monday – Friday 7 AM – 5 PM MST. Our offices are closed Saturday and Sunday. Our direct contact information can be found here.
You can update your information at any time by logging into your account.
Yes, we do. If you are curious about the process of being set up as a wholesale account please contact us at [email protected] or call 208-894-8931.
We offer a wide variety of high-quality materials in several different colors and finishes. Please contact our sales team or request a quote if you have questions about your order.
