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FAQs/Frequently Asked Questions

Most frequent questions and answers

Lead times will be stated in your shopping cart and at checkout, as well as in your E-mail confirmation. These are estimates and may change based on our current production schedule. Out of stock plastic items may be up to 6-8 weeks before shipping.

We cannot be liable for shipping delays not within our control.

Once your order has shipped you will receive email notification with a tracking number. You will then be able to track it by logging into your account, clicking on the “my orders” link and then click “track order”.  You will then be asked to input your tracking number. Once the tracking number is submitted you can track your order. You can also track your order by visiting carriers website, and inputting your tracking number.

Monday – Friday, 8am – 4:30pm MST, Closed Saturday, Sunday and all major holidays. email: [email protected]

We try to process all returns within 10 business days of arriving back in our warehouse. Credits can take up to (2) credit card billing cycles to appear on your statement.

Once your returned item has been received in our warehouse, you will receive an email confirming receipt of your package and confirming your credit. We recommend waiting at least 5 business days before you contact us in regards to your return. Keep in mind that credits can take up to two credit card billing cycles to appear on your statement.

If you no longer want to receive our emails please respond to [email protected]

Yes, the majority of our business is selling to wholesalers throughout the United States. These accounts can be set up by E-mailing us at [email protected] and one of our reps will be in touch with you.

We offer various colors, including brown, black, white and finishes like copper, aluminum, stainless steel, galvanized steel.

Bulk Discounts + Free Shipping = Pro's Advantage | Learn More
Bulk Discounts + Free Shipping = Pro's Advantage
Learn More