Questions and answers of the customers
any problem with birds making nests
Q any problem with birds making nests answer nowAsked on May 18, 2021 7:33 pmA
No problem at all, I love birds! If they want to move into your cap, we recommend screening it off with hardware cloth in a way that still allows the cap to rotate.
I would like to know to what winds speeds is this cap rated to. I live in Cathedral City, CA during our windy season we experience 40 to 50 mph winds with some gust reaching 60 to 75 mph. The down draft from these winds rattle the hell out of our chimney.
Q I would like to know to what winds speeds is this cap rated to. I live in Cathedral City, CA duri...... Read more answer nowAsked on April 14, 2021 8:57 amA
We would probably recommend against using any vent with rotating parts if you're in an area prone to sustained strong winds. I would recommend our vacuum cap for backdraft prevention:
Is there any type of spark arrestor included ?
Q Is there any type of spark arrestor included ? answer nowAsked on March 16, 2021 11:52 amA
No - this product does not include a built in spark arrestor.
Need to order one of your directional wind chimney caps.
The main pipe Outside is 12in and the inside pIpe inside is 8 in. You also mention a base plate....do I need this also? Why can’t I simply attach the unit directly on to the 12 inch pipe coming out of the chimney?
Q Need to order one of your directional wind chimney caps. The main pipe Outside is 12in and the i...... Read more answer nowAsked on November 30, 2020 3:31 pmA
Putting a cap over insulated pipe could allow exhaust to feed back into the pipe liner and damage the pipe, because of this we would recommend you get an 8" adapter, which will slide into the pipe and comes with a protective collar to shield your outer pipe, and an 8" cap to mount to the adapter.