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OUR PRODUCT GUARANTEE
FAMCO prides itself on Quality Built Products manufactured from quality raw materials. All products are guaranteed to be free of defective material or workmanship for a period of one year from the date of delivery. During the guarantee period, if any parts prove defective, they will be replaced free of charge. Please click here to review a complete version of our limited warranty.
Don Fallick (verified owner) –
As installed it worked great– for a while. But the swivel mechanism is in the middle of the pipe, where creosote can build up and stop it from turning. If it stops turning in the wrong direction, it will funnel wind INTO the chimney, filling your house with smoke. Also, if you have an insulated chimney pipe, you’ll need the adaptor. Be SURE to attach it with six screws, as the adaptor skirt makes a great parachute. Mine flew completely off the chimney in a high wind. Good news: when it hit the ground it knocked the creosote-frozen swivel loose! If your chimney is subject to creosoting up, you’ll need to remove and clean out the cap every time you sweep the chimney.